Legal Notice


Shop Name  The Tanpopo Room
Business Name  The Tanpopo 
Location  1-5 Sekiguchi,
 Bunkyo City, Tokyo 112-0014 
E-mail address  hello@thetanpoporoom.com
License Information

Tokyo Metropolitan Public Safety Commission Antique Dealership Permit License. License number No.3043523179
Product Shipping Time

3-5 Business Days for order to be processed,
5-14 Business Days for actual delivery.
Product Delivery

Japan Post Yu-pack / EMS / DHL.
Please read more on SHIPPING.
Shipping fee

Free Shipping to all locations, unless otherwise stated in the product or discussion with buyer by the order.
Shipping International

Any import duties and taxes are charged once the parcel has reached the destination country, these charges must be paid by the recipient of the parcel.
The Tanpopo Room is not in charge or in control of these charges as customs policies vary by country.
Product Returns

We do not accept exchange or returns, nor do we process refund, unless the product in question is deemed non-authentic. 
In the extreme unlikely event that an item is proven to be a non-authentic by a third party authenticator, we will refund you 100% including shipping. However, the merchant fee that is charged by Shopify is non refundable. This fee is usually 3-4% of the transaction and we do not keep this fee, the respective merchant keeps it. Please read more on ORDER & PAYMENT.
Payment Method

Please read more on ORDER & PAYMENT.
Payment Deadline

Please pay immediately. We do not accept pre-order.